Moveworks
View pricing & features
Moveworks
NewAI assistant that resolves employee IT and HR requests autonomously.
What is Moveworks?
Moveworks deploys an AI assistant inside Slack, Microsoft Teams, and other workplace channels to resolve employee requests without tickets when possible. It connects to ITSM, HRIS, and knowledge systems to troubleshoot access issues, answer policy questions, and trigger approved automations. Large enterprises use Moveworks to reduce internal support load and improve employee experience with fast, conversational resolution. The platform emphasizes security, multilingual support, and measurable deflection.
Key Features
✓ Pros
- Proven at large enterprise scale
- Meets employees where they already work
- Strong ROI for internal support teams
✗ Cons
- Enterprise procurement and rollout required
- Not designed for external customer support alone
- Success depends on systems integration quality
Frequently Asked Questions
How much does Moveworks cost?
Moveworks uses a enterprise pricing model starting from Contact sales.
Is Moveworks worth it?
Moveworks has an Editor's Score of 4.5/5 on ToolPilot. Key strengths include proven at large enterprise scale. However, enterprise procurement and rollout required.
What are the best alternatives to Moveworks?
Top alternatives include Intercom Fin, Zendesk AI, Tidio, Ada. Compare them for detailed feature and pricing breakdowns.
Starting from
Contact sales
Enterprise
We may earn a commission at no cost to you
Quick Info
- Category
- Customer Support
- Pricing Model
- Enterprise
- Starting Price
- Contact sales
- Editor's Score
- 4.5/5
- Added
- 2026-05-15
⚖️ Compare Moveworks
Side-by-side with alternatives
Similar Tools in Customer Support
View all →Intercom Fin
Customer Support
AI customer service agent that resolves issues autonomously
Zendesk AI
Customer Support
AI-powered customer service for enterprise support teams
Tidio
Customer Support
AI chatbots and live chat for small and mid-size businesses
Ada
Customer Support
Enterprise AI agent for automated customer service at scale
Freshdesk Freddy AI
Customer Support
AI-powered customer support within the Freshdesk ecosystem
ChatBot
Customer Support
Visual AI chatbot builder for websites and messaging platforms
Never miss the next big AI tool
Get our curated picks of the best new AI tools, tips, and deals delivered to your inbox every Thursday.
No spam, ever. Unsubscribe anytime.