Tidio
Best ValueAI chatbots and live chat for small and mid-size businesses
What is Tidio?
Tidio makes AI customer support accessible to small and mid-size businesses. Its Lyro AI chatbot learns from your FAQ and support docs to answer customer questions instantly, while the visual chatbot builder lets you create custom conversation flows without coding. The platform combines live chat, AI chatbots, and email in one inbox. Lyro can handle product recommendations, order status inquiries, return policies, and more. It's particularly popular with e-commerce businesses on Shopify and WooCommerce.
Key Features
✓ Pros
- Very easy to set up
- Great for e-commerce
- Generous free tier
- Visual bot builder is intuitive
✗ Cons
- AI accuracy limited by training data
- Advanced features need paid plans
- Limited enterprise features
Quick Info
- Category
- Customer Support
- Pricing Model
- Freemium
- Starting Price
- $0/mo
- Editor's Score
- 4.2/5
- Added
- 2025-07-08
⚖️ Compare Tidio
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