Ada
Enterprise AI agent for automated customer service at scale
What is Ada?
Ada is an enterprise-grade AI agent platform purpose-built for customer service automation. Unlike simple chatbots, Ada's AI agent can reason through complex, multi-step customer issues — looking up order details, processing refunds, updating account information, and escalating when appropriate. It works across web, mobile, social, SMS, and phone channels from a single platform. With pre-built integrations for Salesforce, Zendesk, Shopify, and 100+ other platforms, it slots into existing tech stacks easily.
Key Features
✓ Pros
- Handles complex multi-step issues
- Works across all channels
- Strong integration ecosystem
- Enterprise-grade security
✗ Cons
- Enterprise pricing only
- Requires significant setup
- No self-serve plan
Starting from
Custom pricing
Enterprise
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Quick Info
- Category
- Customer Support
- Pricing Model
- Enterprise
- Starting Price
- Custom pricing
- Editor's Score
- 4.3/5
- Added
- 2025-08-25
⚖️ Compare Ada
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